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If you have not received your new patient
packet by mail, please download and complete the form below
to assist us in seeing you at your appointed time.
If you're unable to read PDF files, you can download
Acrobat Reader free from Adobe. |
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At Sellers Orthodontics, our passion is creating
beautiful smiles! We are also committed to seeing each
patient at his or her appointed time and completing your beautiful
smile by the estimated completion date. In a recent survey
of our patients, 100% said that we met or exceeded that goal. To
accomplish these objectives, it is imperative that our patients
and their parents understand the manner in which we schedule
your appointments.
We worked extremely hard to create a schedule that
is fair to everyone and also satisfies regulations imposed by
OSHA (Occupational Safety and Hazard Act). You may be surprised
to discover that we have over 80 different “types” of
appointments, which require differing time and equipment needs!
In our schedule, we have reserved before and after
school/work times (“prime time”) for short appointments
such as simple appliance checks and progress checks. (7:30 – 9:00
and 2:00 – 5:00). By doing this we can accommodate
more families during this precious time. Longer appointments
and repair appointments will be scheduled during the hours of
9:00 and 2:00. With your appointment frequency varying
between four to 10 weeks, this arrangement usually results in patients
having to visit our office only two or three times per year during school
hours. We are happy to work around certain classes, lunch,
sports, meetings, etc.
In case of emergency, please call first so that
we may offer you a specific appointment time. If you drop by
without an appointment, we may be out of the office, at lunch,
or in a staff meeting and unable to handle your problem. An
emergency consists of anything poking, scratching or cutting
your cheeks or gums that you cannot take care of with wax. Please
contact us if you have a loose bracket. We have created
this schedule to be fair to everyone and we appreciate your help
in working with the office coordinators.
We do call to remind you of your appointment, and
we also have e-mail reminders. Please keep in mind that
if there is a power outage, or in case of computer failure, you
may not receive a call. For this reason, it is important
that you keep your appointment cards! If you should miss
an appointment we will call to remind you to reschedule. Please
remember that if you should miss or cancel an appointment during “prime
time,” you may not be able to reschedule at that same time.
We look forward to getting to know you and creating
that beautiful smile! |