Patient Forms

If you have not received your new patient packet by mail, please download and complete the form below to assist us in seeing you at your appointed time.

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Appointment Policy

At Sellers Orthodontics, our passion is creating beautiful smiles!  We are also committed to seeing each patient at his or her appointed time and completing your beautiful smile by the estimated completion date.  In a recent survey of our patients, 100% said that we met or exceeded that goal.  To accomplish these objectives, it is imperative that our patients and their parents understand the manner in which we schedule your appointments.

We worked extremely hard to create a schedule that is fair to everyone and also satisfies regulations imposed by OSHA (Occupational Safety and Hazard Act).  You may be surprised to discover that we have over 80 different “types” of appointments, which require differing time and equipment needs!

In our schedule, we have reserved before and after school/work times (“prime time”) for short appointments such as simple appliance checks and progress checks.  (7:30 – 9:00 and 2:00 – 5:00).  By doing this we can accommodate more families during this precious time.  Longer appointments and repair appointments will be scheduled during the hours of 9:00 and 2:00.  With your appointment frequency varying between four to 10 weeks, this arrangement usually results in patients having to visit our office only two or three times per year during school hours.  We are happy to work around certain classes, lunch, sports, meetings, etc.

In case of emergency, please call first so that we may offer you a specific appointment time. If you drop by without an appointment, we may be out of the office, at lunch, or in a staff meeting and unable to handle your problem.  An emergency consists of anything poking, scratching or cutting your cheeks or gums that you cannot take care of with wax.  Please contact us if you have a loose bracket.  We have created this schedule to be fair to everyone and we appreciate your help in working with the office coordinators.

We do call to remind you of your appointment, and we also have e-mail reminders.  Please keep in mind that if there is a power outage, or in case of computer failure, you may not receive a call.  For this reason, it is important that you keep your appointment cards!  If you should miss an appointment we will call to remind you to reschedule.  Please remember that if you should miss or cancel an appointment during “prime time,” you may not be able to reschedule at that same time.

We look forward to getting to know you and creating that beautiful smile!

Dr. Keith T. Sellers, Orthodontist
6406 Carmel Road, #309
Charlotte, NC 28226
704-542-9995
   
   
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